We do our best to provide you with a winning combination of world-class products, savings, and customer service. We welcome you to share your purchase experience with others as well!
The following are a few of the
unsolicited direct-quote customer testimonials we have received.
Testimonial: Tuesday, January 17, 2012 4:52 PM
It's very rare in this age of Internet sales and service to encounter truly high quality customer service. In my experience, you're treated like a credit card number for the most part by companies operating via the web today. This includes not only large companies, but also, surprisingly, the smaller "mom and pop" businesses. Obviously, there are some exceptions.
The Knife Connection is one of these very few exceptions. The owner, Dale, genuinely does his best to keep his customers happy. He's friendly, prompt in replies, and very helpful with questions or product information. I've done business with The Knife Connection on many occasions, and from my first encounter, I was simply impressed with how personal the experience truly was. One would think this type of service would come at a price, be it literally product prices, product quality, slower shipping speeds, or even return policies. None of this is true with The Knife Connection. Dale offers competitive pricing rates, incredibly fast shipping, a more than fair 30 day return or exchange policy, and being an authorized dealer ensures the product quality is true to the manufacturer's standards.
I'm consistently impressed with The Knife Connection's service and business quality, and will be a customer for life. I have even chosen to purchase from Dale as opposed to other vendors when the price differs a little because I know that even after you have purchased from Dale, he still considers you an important customer.
I could go on and on about the high level of service you receive from this company, and its owner, and I'd like to express my gratitude.
Thank you, Dale, for providing a level of service that most business have forgotten. I've often found that doing business with you and your company is more pleasurable than many face to face businesses in today's market.
To any potential customers, you won't regret your decision to go with The Knife Connection for your blades, and you'll get the satisfaction of knowing you won't be just a transaction number.
Sincerely,
Heather S.
Frequent Customer
Testimonial: Sunday, September 11, 2011 6:44 PM
I have purchased from The Knife Connection several times and each purchase has been phenomenal. Their prices, shipping, and service simply cannot be beat by anyone. I would whole-heartedly recommend them to anyone looking for a good deal on a knife or knife accessory.
Nathan J.
Testimonial: Thursday, August 4, 2011 7:55 PM
The Knife Connection (TKC) is an outstanding company. Their selection is above most and their service is excellent. Would I order again from The Knife Connection, yes, without hesitation.
James P.
Testimonial: Thursday, May 05, 2011 9:36 AM
The knife I purchased was shipped same day and the price was competitively priced. Not only that but there was free shipping! The only reason to buy a knife from someone else is if The Knife Connection doesn't have it.
They have a wide selection of brands and styles including some custom hand-made knives. The Knife Connection was highly recommended to me and now I can see for good reason. I'm just passing along that high recommendation.
Donald W.
Testimonial: Friday, April 8, 2011 6:37 PM
Very friendly and efficient service. Shipping was free (a big plus), and very fast. Owner treats the customer like a friend. I am extremely pleased.
Jeff D.
Testimonial: Tuesday, December 28, 2010 10:50 PM
I do a lot of purchasing online and The-knife-connection.com is one of the best sites that I have ever bought from. The folks at the-knife-connection.com are extremely helpful when/if you need to call in and the products are shipped and delivered very fast.
I will be buying from them again.
Scott W.
Testimonial: Monday, March 29, 2010 2:34 AM
I have now purchased three knives from knife connection and have been impressed with their speed of delivery and overall follow through. I would purchase through them again without worry.
William M.
Testimonial: Sunday, February 14, 2010 2:59 AM
While the knife that I ordered was back ordered due to demand for this model it was not unexpected. I e-mailed them about possible delivery times and got a reply very quickly from the owner.
I am extemely happy with the service, attitude, products and how they communicated with me and will due business with them again and highly recommend them to others.
Bob S.
Testimonial: Sunday, March 29, 2009 10:17 PM
The owner of this establishment took time to communicate with me prior to my purchase. He answered questions in a patient and understanding manner.
The product was superb and priced very well, in fact it was the lowest price that I could find.
Owner truly cares about the customer and their satisfaction, something that you do not see much of with buisness owners now.
Thanks and I will be a return customer!
Ronnie S.
Testimonial: Wednesday, July 30, 2008 4:48 PM
Excellent communication and superfast shipping. The price for the Bark River knife I bought was the best I could find on the internet--very reasonable, even though the knife was a limited production piece (a Wolf River model with special pins and handle scales) with very limited availability in general.
Website was very conducive to purchasing--great pictures of product and good information.
I highly recommend the Knife Connection and will be doing business with them again.
Thanks!
Steve A.
